Custom Solutions to Keep You Ahead

EASE tracks all state company licenses and NMLS requirements, submits renewals, and manages communications with regulators. We handle the full lifecycle of your licensing calendar—ensuring nothing slips through the cracks and keeping your record clean and exam-ready.

From creating required documents to managing every step in NMLS, we handle the entire state licensing process. We draft organizational charts, policies, and collect documentation in collaboration with you, ensuring complete and timely submissions—no matter the number of states or business model.

More than data entry—we conduct data checks, perform “sanity testing,” and analyze your MCR data for accuracy. We identify anomalies before filing and work with your team to address them. Whether it’s quarterly, annual, or specialized state reports, we manage the full process.

Our compliance audit team manually reviews a randomized (or client-selected) batch of files. We assess TRID timing, LO comp accuracy, document completeness, and more. Each audit includes a findings report and action steps to improve future file quality and reduce exam risk.

Whether starting from scratch or enhancing an existing program, we help you implement policies, tracking systems, and oversight processes that support a fully functional Compliance Management System (CMS). Monitoring includes issue tracking, change management, and regulatory alerts to keep your program evolving.

Every policy is written by EASE—no templates, no guesswork. We align your procedures with state and federal requirements, license scope, origination workflow, and company culture. Our team continuously reviews and updates policies to reflect regulatory changes, examiner feedback, or internal updates. Areas covered include—but are not limited to—AML, TRID, RESPA, ECOA, LO Comp, Fair Lending, IT Security, Complaint Handling, and more. Version control and policy logs are maintained to ensure traceability and
audit-readiness.

Whether it’s a quick question, policy clarification, or licensing issue—we’re here. Clients get direct email and phone access to our support team. Dedicated inboxes are set up for key areas like licensing (licensing@easeca.com), marketing reviews (marketingreview@easeca.com), and general help (helpdesk@easeca.com). We pride ourselves on fast response times, clear guidance, and being a true extension of your internal team.

These check-ins are built to keep your compliance strategy on track. We cover regulatory updates, client-specific issues, and strategic planning for upcoming risks. Each session includes recap notes, follow-up items, and action plans. Meetings are tailored to your tier—monthly, biweekly, or weekly—ensuring your level of support matches your size and needs.

Topics include BSA, TRID, ECOA, UDAAP, SAFE Act, IT Security, Fair Lending, and more. Your team can access recorded training modules at any time or join live Zoom sessions. Completion logs and certificates are maintained for all team members, supporting examiner requests or internal audits. Customization is available for company-specific needs or remediation plans.

Whether it’s your first exam or your fiftieth, EASE has you covered. We help gather files, coordinate responses, communicate with regulators, and remediate findings. Our focus is not just on passing—but on building examiner trust and reducing future risk. Post-exam, we help implement structural changes and draft new controls if needed.

Our governance reporting framework includes tailored dashboards, scorecards, committee agendas, and compliance summaries. These materials are designed for owners, executives, and boards—ensuring the right people have visibility into risk areas, compliance performance, and outstanding action items. We also help stand up and run formal Compliance Committees when needed.

We conduct in-depth interviews, transaction testing, policy reviews, and system assessments. You’ll receive a detailed audit report with findings, risk ratings, and action recommendations. Our process aligns with federal expectations and industry best practices and is appropriate for both brokers and lenders.

We assess administrative, physical, and technical controls, vendor oversight, system access, and policy adherence. Whether you use internal IT or a third-party MSP, we evaluate how your systems align with GLBA, FTC Safeguards, and state cybersecurity laws. A detailed audit report is provided.

As your company grows and expands into new states, bond amounts and requirements can shift. We audit bond compliance, confirm appropriate coverage levels, and help remediate gaps. This is especially important during license renewals and regulatory exams.

This includes setting up internal tracking systems, drafting response templates, integrating complaint logs into your CMS, and providing support in responding to individual complaints. Our approach supports Fair Lending, UDAAP, and RESPA compliance while improving customer experience and regulator satisfaction.

We scan every public-facing page for compliance with UDAAP, RESPA, TILA, state advertising rules, and NMLS display requirements. A detailed compliance report is provided with any corrective actions clearly noted.

We randomly sample 10% of licensed LOs and audit their social posts, bios, and any content that could trigger advertising or licensing violations. Screenshots, compliance flags, and recommendations are shared in a detailed report.

This person is your go-to for escalated questions, strategy discussions, and coordination of all your services. They understand your business, monitor your risk profile, and ensure alignment between your compliance roadmap and day-to-day execution.